Visitor
•
1 Message
Monthly bill
I need to lower my monthly bill. I cannot afford it. I will have To cancel if I cannot get it lower
Visitor
•
1 Message
I need to lower my monthly bill. I cannot afford it. I will have To cancel if I cannot get it lower
XfinityQuemekia
Official Employee
•
26 Messages
10 days ago
Hello @user_acb6d3 Thanks for reaching out, I can definitely understand wanting to lower your bill. I'm actually trying to budget better myself. I'd be happy to take a look at your account to see if we have anything available to better fit your needs. To do so we will need you to send a direct message.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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