My automatic payment was incorrect.

Hello xiques Thank you for reaching out to us on our Xfinity Forums for help with the recent autopay transaction. I'm sorry to read that the amount seems to be about double the expected payment. I would love to help out and make sure that the payment is correct. Was there by chance a balance from the previous statement? I had an issue a few months back where my card on file expired, and I didn't pay attention to the email telling me to update my details and created an issue with my account being past due and when the updated payment option processed it was for both payments that were due. 

Please send us a direct message with your name and service address. From there I can verify the account and help dig into your concerns. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

Same issue, took )158.89 this month