My bill us very inconsistent

Hello @user_fqqq6l, thank you for taking the time to leave a post. Sorry to hear about the inconsistent amounts you’ve been seeing on your monthly bill. I can certainly understand wanting your bill to be predictable each month, especially when you’re expecting it to be around $100. Bill amounts can sometimes fluctuate due to one-time charges, a promotion ending, or prorated charges and credits when changes are made to the account. We’d be happy to review your billing with you to better understand what is causing the difference and discuss any available options to help keep your monthly costs manageable. For your privacy and the security of your account, if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.

How to send us a direct message: 

1. Click "Sign In" if necessary. 
2. Click the "Direct Messaging" icon. 
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support." 
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line. 
7. Type your message in the text area near the bottom of the window. 
8. Press Enter to send it.