My bill was raised by 50$

Hello, @Tiffanyt96. A $50 increase would definitely get my attention too. As a starting point, I recommend reviewing page 3 of a bill from a few months before the increase occurred. On this page, there should be green text explaining when the promotions on the account are set to expire. Comparing that date to when the bill increased is often the quickest way to determine whether the increase is related to a promotion ending.

If a promotion recently expired, our team would love to help look at our available options! Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
 
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