My bill

Your company does nothing but lie to your customers. I have going around and around with customer service and my local store. I was promised my bill will be $161.00 monthly. Received my bill today and was $184.00.

Responses

U

user_9azn5n

2 Messages

3 months ago

Fix my bill. And stop scamming people

1

0

XfinityOrlandoM

Official Employee

•

1.9K Messages

@user_9azn5n

Thanks for reaching out to us, as a customer myself I would not be happy if my bill was more than what I was promised it would be.

This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill has great information on how you can review your past 24 months of detailed billing statements.

I can also look further into your concerns if you go ahead and shoot me a direct message with your name and address

To send a direct message you may need to:

Click "Sign In"

Click the "direct message" icon

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your Message in the text area near the bottom of the window

Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

3 months ago

0

Billing

user_9azn5n

My bill

user_9azn5n

XfinityOrlandoM

New to the Community?