Visitor

 • 

1 Message

Monday, July 20th, 2026 4:23 PM

My bill

Need it back to $49.00

thats all i can afford to pay

Oldest First
Selected Oldest First

Expert

 • 

119.7K Messages

13 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

3K Messages

13 days ago

user_unfw7d We are happy to help explore options on pricing. I know how important it is to have that balance in monthly costs. Our team is always here to provide first-class support. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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