U

Monday, November 18th, 2024 2:58 PM

My Cfinity bill

Why is my bill $115/month and why didn’t my October payment get posted?

Official Employee

 • 

1.6K Messages

3 days ago

 

user_694y29 Hello! Thank you for reaching out to us and we'll be happy to help you. When you can, please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

forum icon

New to the Community?

Start Here