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Tuesday, October 29th, 2024 10:38 PM

My service

My service was turned off. I paid the amount due to restore service, but its not back on

Official Employee

 • 

1.8K Messages

24 days ago

 

user_r3v7to - Thank you for your payment. We can help! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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