1 Message
NBCBay Area Sports issue
Roberto, I am very frustrated with A1!
I should be getting NBCBay Area Sports with my package, but when tuning in to the channel it says I need a subscription. I've missed several Giants games this weekend. Any recomnendations on how I should proceed?
Thanks!
[Edited: "Personal Information"]
XfinityAbby
Official Employee
•
39 Messages
10 days ago
Hello,
user_grhkgs I am sorry to hear you are having trouble getting NBC Bay Area sports channels. I would love to assist you further, can you please send a direct message so that we can take a look at your package.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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