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10/17/2026 10:50 PM

Need assistance with my recent bill increase and exploring mobile bundle loyalty rates

Hello,

My 2-year internet promotion recently ended, and my bill jumped up to $154 a month. This is way outside of my budget.

My household naturally uses around 1,190 GB of data a month, so I definitely need to keep my xFi Complete package for the unlimited data safety net. However, I want to downgrade my base internet speed tier to either the 300 Mbps or 500 Mbps plan to lower the cost.

I am an active Xfinity Mobile customer ($40/month), and I am interested in bringing over a second mobile line from another carrier if we can find a good loyalty promotion that bundles my internet and mobile together.

Can a Digital Care agent please help me look at my options to get my total bill back down toward my original $100 budget? Thank you.

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