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user_a363wi
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4 Messages

Tuesday, August 4th, 2026 11:23 PM

Need comcast billing where I. Mail my payment

I need comcast address to mail my payment off. I lost. My bill give me comcast address

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6 days ago

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XfinityAbby

Official Employee

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1.2K Messages

14 days ago

Hello @user_a363wi our payment mailing address varies by area. I would be happy to take a look at the account and provide you with that mailing address. There are other options to pay your bill as well. I have included a link with all the options available. How to make a payment

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user_a363wi

Visitor

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4 Messages

I got what I need is tell u these Mega companies that have so much money they have all this technology and it's worth nothing for 2 hours I try to get a very very very simple thing done to pay you my bill you don't want the money I'm not going to go through that anymore I'll keep it and just go to another company I'm trying to pay the bill and I can't even get a simple question answer why didn't the chat just tell me or ask me what part of the country I'm in and stayed up all the run around and go through what we doing now Xfinity I am [Edited: "Inflammatory"] a simple thing like paying a bill you make so difficult with all this technology pay a person a human being to sit on the phone and let them answer the question not a machine a machine doesn't have a human brain it's only going to give you what you put in it Xfinity you are slipping in fact I think I will go to another company cuz I'm scared of something real serious I need a answer to I will be in trouble I get a reply the next day when I don't need it

(edited)

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13 days ago

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XfinityChristy

Official Employee

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3K Messages

 

user_a363wi Thank you for sharing your feedback, and I'm truly sorry for the frustration this experience caused. I can understand how upsetting it is when you're simply trying to make a payment and can't get a straightforward answer. We certainly never want paying your bill to feel difficult or time-consuming.

For future reference, you can view your billing statements at any time by logging into your account online or through the Xfinity app. In this particular case, we needed to review your account before providing a mailing address because the correct address for sending a physical check can vary depending on the account and location. We wanted to make sure we provided the correct information rather than risk giving you the wrong payment address. We appreciate you taking the time to let us know how this process felt from your side. Feedback like yours helps highlight areas where we can do better.

If you're still looking for assistance, we're happy to help. We would also like to kindly remind everyone participating in the Xfinity Community Forums to follow our Community Guidelines and keep conversations respectful by avoiding profanity and inappropriate language. Please let us know if there's anything else we can assist you with. We're here to help.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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13 days ago

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user_a363wi

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4 Messages

Truly sorry but I never got comcast mailing address  so I can send payment .

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6 days ago

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XfinityQuemekia

Official Employee

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1.3K Messages

@user_a363wi If you do not have a paper bill, you can log into the Xfinity app or website, go to Billing, select Statement History, and open the PDF of your current bill.

How to view your Xfinity bill

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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6 days ago

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user_a363wi

Visitor

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4 Messages

14 days ago

Need comcast billing addres so I can pay comcast 

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XfinityAbby

Official Employee

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1.2K Messages

@user_a363wi 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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14 days ago

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