Visitor
•
1 Message
Need help with Billing
Hi,
I’m trying to get help with a billing issue and would prefer to handle it privately. Can someone from Xfinity Support please DM me?
Thanks,
[Edited: Personal information]
Visitor
•
1 Message
Hi,
I’m trying to get help with a billing issue and would prefer to handle it privately. Can someone from Xfinity Support please DM me?
Thanks,
[Edited: Personal information]
XfinityJeff
Official Employee
•
249 Messages
2 months ago
Good afternoon @user_1yv3vs, and thanks for reaching out to us here on the forums, I hope you are having a fantastic Monday! It would be our pleasure to look into your billing issue, you have reached the perfect team that can handle billing issues. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
0
0