Visitor
•
1 Message
Need help with first bill
I just moved and got Xfinity Internet. I just started a new at home job this past week and I won't get paid for another 9 days. I can barely pay rent and can't afford the Internet payment until my first paycheck. I can't lose my Internet. Since it's my first bill, What can I do?
XfinitySean
Official Employee
•
174 Messages
1 month ago
Hi there BigRed0873, thanks for reaching out through our community forums! You've come to the right place for help. First, let me congratulate on your new job! I also work from home, and definitely understand how important it is to keep the internet service up and running. If your bill is past due, you may be eligible for a payment arrangement which could potentially keep your services active until you get paid. You can find steps to see if your account is eligible and how to set up a payment arrangement here. Please let us know if those steps work out or if you need any further assistance.
0
0