Visitor
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1 Message
need to post message to dm to cancel service
Even the most direct way to cancel is not without hoops. I don't see dm, I saw a message I need to post first. So posting to see if I see dm to cancel.
Visitor
•
1 Message
Even the most direct way to cancel is not without hoops. I don't see dm, I saw a message I need to post first. So posting to see if I see dm to cancel.
XfinityThomasA
Official Employee
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2.8K Messages
2 hours ago
Hello there! user_ic1zsy. Our team can help with all things Xfinity right here. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
- XfinityThomasA
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