New account

Howdy user_8a5din

Happy to help clear this up! Your first bill payment includes all charges incurred from the day your account was activated, as well as your monthly rate for the upcoming billing period.

 

Your first bill payment includes:

• A prorated amount from your activation date to your bill pay date.
• A charge for the next month of service.
• Any activation, installation, or one-time fees, with applicable taxes.

The prorated charge is for the use of Comcast service from your activation date until the end of the current billing period. For example, if your service began on March 13 and the Comcast billing period ends on March 25, you will be charged for twelve days of service instead of the full month.

 

This section includes an itemized list of fees incurred between your activation date and billing date. Some of these fees (e.g., activation or setup) are one-time charges; other charges, such as equipment rental, are recurring.

 

Your future Comcast bills will reflect charges for one billing cycle, subject to any promotions or changes to your subscription package.

 

You can log in xfinity.com and view Billing to:

• Set up automatic payments.
• Enable paperless billing.
• Make a payment.
• View or print statements.

The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.

 

I always like to also advise our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more.