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Monday, March 31st, 2025 2:21 PM

New Service

I would like to get new service for home but I filed for bankruptcy and need to get documentation updated. Thank you.

Official Employee

 • 

1.2K Messages

4 days ago

Hey there, user_m06mwb! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look into getting the documents needs to ensure you are able to get services started at your home as soon as possible. Can you please send us a DM to get started?

Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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