Frequent Visitor
•
24 Messages
Nobody can pay their bill, its a nationwide problem going on. We should received compensation
So my bill is due on the 25th, which i pay it on the 1st, and for the past 2 days i can't pay the bill and its messing up my money. Im going to the xfinity store tomorrow and see can i pay it in person. But seriously we should received a huge compensation credit towards out bill because of this.
is xfinity employees working on fixing this problem or even admitting that there is an problem.
XfinityRaul
Official Employee
•
1.6K Messages
21 days ago
@Quadro I appreciate you doing everything you can on your end to stay on top of your bill. We're doing everything we can to get this resolved as quickly possible. Just in case you weren't aware, you can pay over the phone by dialing 1-800-xfinity. Please visit this link to learn the different ways to pay your bill besides using the app or going online https://www.xfinity.com/support/articles/pay-your-bill-echat.
Have you by any chance tried uninstalling the app and then downloading it again before trying to pay your bill?
1
0