Visitor
•
2 Messages
overcharged 2 weeks no service
hello, it took two weeks to get new service activated and i was billed for the whole time. how do i receive a credit for the weeks i had no service?
Visitor
•
2 Messages
hello, it took two weeks to get new service activated and i was billed for the whole time. how do i receive a credit for the weeks i had no service?
XfinityBillie
Official Employee
•
3.4K Messages
20 days ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityBillie
Official Employee
•
3.4K Messages
18 days ago
0
0