paper bill by USPS mail

No. My query definitely wasn't answered.  I repeatedly stated I cannot pay on line.  Not possible.  My children refuse this.  I need to continue to pay by USPS mail.  All your answers address how I can and should pay thru one of your billing avenues.  How does this answer my question.

Not a problem at all, I will let you know that customers do receive a discount for having paperless billing set up, so you may want to consider that. You have control of your paperless billing in your Xfinity account. If you check out our paperless billing page, you can see how to turn off the paperless option to start getting a paper bill in the mail. Your old bills are stored online and can be printed out to use if needed for a current bill, those steps would be in the link I already provided above.

Thank you.  Yes, I have on line access.  I do not have capability to pay on line.

user_dnvaee Gotcha! It really depends on what option works best for you. I would advise our phone IVR payment system, or you are always able to stop down at one of our local Xfinity Stores to make the payment. Were looking to send paper checks to pay for the service?