Hi @user_udvofw, I know how frustrating it can be when a simple task takes up more time than expected. Could you share more details with me about your experience? Are you running into a particular error when attempting to pay your bill?
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi @user_udvofw, thanks for taking the time to reach out through the Xfinity community forums. We can fully understand being upset after not being able to pay your bill. Please review our helpful article, How to pay your Xfinity bill online [here], to view and pay your bill. We are here to help!
Let us know if you need further assistance.
[Edited: fixed hyperlink]
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
1. Go to xfinity.com and sign in using your Xfinity ID and password.
2. At the top of the page, click “Billing & Pay.”
3. Select “Make a Payment” from the menu.
4. Choose whether you want to pay your current balance or enter a different amount. Then pick the date you want the payment to go through.
5. Select your payment method. You can use a saved card or bank account, or add a new one.
6. Review the payment details and click “Submit Payment.”
7. After submitting, you’ll see a confirmation message. You can download or print your receipt if needed.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJustinM
Official Employee
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617 Messages
2 months ago
Hi @user_udvofw, I know how frustrating it can be when a simple task takes up more time than expected. Could you share more details with me about your experience? Are you running into a particular error when attempting to pay your bill?
[Edited: fixed spelling mistake (area-error)]
(edited)
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user_056py9
Visitor
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2 Messages
1 month ago
I want to pay my bill. I can't access my bill. I can't access pay my bill.
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user_056py9
Visitor
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2 Messages
1 month ago
I want to pay my bill.
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user_b1wqrz
Visitor
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1 Message
19 days ago
I want to pay my bill
1
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user_i82vlk
Visitor
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1 Message
20 hours ago
I'm trying to log in to pay my past due
1
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