user_egi9lh Hi there! Thanks for using our Forums and for reaching out to our team. I am sorry to hear that you are having issues paying the bill on our site, have you attempted to use our Xfinity App?
@user_aix5v1 If you're having issues processing a payment through the main website there are a few options to pay your bill with us without having to visit an Xfinity Store. Check out those options here. Calling into our main line 1-800-Xfinity along with the Xfinity app are great alternative options.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJorge
Official Employee
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