Hello user_6jjw7v, If you have the Xfinity ID login information for her account you can make a payment online at following the steps at https://www.xfinity.com/support/articles/pay-your-bill-echat
If you are unable to log in to her account you will need to call 1-800-934-6489 to make a payment over the phone. We are unable to request payment information here on the Xfinity Forums as it is a public platform.
EG
Expert
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113.9K Messages
3 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMatthew
Official Employee
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966 Messages
3 months ago
Hello user_6jjw7v, If you have the Xfinity ID login information for her account you can make a payment online at following the steps at https://www.xfinity.com/support/articles/pay-your-bill-echat
If you are unable to log in to her account you will need to call 1-800-934-6489 to make a payment over the phone. We are unable to request payment information here on the Xfinity Forums as it is a public platform.
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