@user_218fx2 I’m sorry to hear you're having an issue with logging into the app to pay your bill. Can you uninstall and reinstall the app and try again?
Also have you tried using the web browser to pay at https://www.xfinity.com/overview?
Thank you for confirming! Have you attempted to clear your preferred browser's cache and cookies or tried reaching the same page on a different browser?
XfinityKei
Official Employee
•
1.6K Messages
14 hours ago
@user_218fx2 I’m sorry to hear you're having an issue with logging into the app to pay your bill. Can you uninstall and reinstall the app and try again?
Also have you tried using the web browser to pay at https://www.xfinity.com/overview?
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