1 Message
Payment method
When I try to add a payment method it sends a verification to my phone. When I enter the code the page just refreshes asking me to prompt it to send a new code. I have tried numerous times. When I call their number it tells me I can't make a payment on the phone and I can't get a real person on the phone to help.
XfinityFrank
Official Employee
•
1K Messages
26 days ago
Hi there, @user_ziy8m9! Thanks fore reaching out to us here on the Community Forum. We would be happy to check and see what we can do to help! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
0
0