plan renewal as my internet has gone up by $30.00

I would like to have my account reviewed. I have 2 locations that have internet and 1 location has a phone. I use the internet for streaming services, Fubo, Hulu, Netflix ETC.

Phone I use to call US only.

I also have 2 Mobile phones on the 3 gig plan.

What other info do you need?

Thank you

Responses

Oldest First

Selected Oldest First

XfinityKassie

Official Employee

•

2.1K Messages

1 day ago

PapaCall Good morning, and Happy Friday! Thank you for taking the time to reach out to our Xfinity Forums Team. I know how unexpected increases can have an impact on your household budget. I'd be happy to review over your accounts, and see what options we have to better fit your household needs. To begin, please send a Direct Message with your name, and service address. I look forward to working with you today!

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

0

XfinityThomasD

Official Employee

•

1.5K Messages

7 hours ago

Thanks again for spending some time to work with our team. I'm glad that we could find a new plan that will work for your home. Please feel free to create a new post if you have questions in the future.

0

Billing

PapaCall

plan renewal as my internet has gone up by $30.00

XfinityKassie

XfinityThomasD

New to the Community?