1 Message
Plan
Internet plan went from being $75 a month to $105.
Want to change plans so I'm not spending over $100 on internet.
1 Message
Internet plan went from being $75 a month to $105.
Want to change plans so I'm not spending over $100 on internet.
EG
Expert
•
107.1K Messages
29 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBillie
Official Employee
•
2.8K Messages
29 days ago
@user_mb99l7 Thank you for taking the time to reach out to us here on our Xfinity Forums. It sounds like you had a promotion expire for the bill to increase to $105.00. I definitely understand how important it is to keep bills within your budget while still enjoying your services. Great news is that you have reached the right team to help you review new promotions! Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0