1 Message
plan
Hello, I have 2 accounts with you. On one I pay $55/month and the other $75/month for the same services. Is it possible to give me the same price for both: $55/month
1 Message
Hello, I have 2 accounts with you. On one I pay $55/month and the other $75/month for the same services. Is it possible to give me the same price for both: $55/month
Latoque
Expert
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29.6K Messages
4 days ago
Moved from Email forum
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XfinityJohnG
Official Employee
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1.2K Messages
4 days ago
Thank you very much for reaching out to us here @user_uymxgy. I will be happy to check on any options we have for that account. Could you send me a direct message with the full name and complete address for that service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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