U

Sunday, November 17th, 2024 3:29 PM

plan

Hello, I have 2 accounts with you. On one I pay $55/month and the other $75/month for the same services. Is it possible to give me the same price for both: $55/month

Expert

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29.6K Messages

4 days ago

Moved from Email forum

Official Employee

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1.2K Messages

4 days ago

Thank you very much for reaching out to us here @user_uymxgy. I will be happy to check on any options we have for that account. Could you send me a direct message with the full name and complete address for that service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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