Visitor

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1 Message

Saturday, July 25th, 2026 2:22 AM

Price change

I signed up for Xfinity less than 60 days ago. My first month’s bill was $41 and now for my second month it’s $51 with no explanation. There’s no possible way any promotion could’ve ended within the short amount of time. Neither was any promotion disclose at the start date. What is the reason for this? I’m already considering a different Wi-Fi plan so early on.

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Official Employee

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1.1K Messages

8 days ago

Hello @user_4t2xap thank you for taking the time to reach out. There could have been many reasons for the price change. Do you have access to the Xfinity website or the Xfinity app to pull up the PDF of your bill and see what changes are listed? 

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