Visitor

 • 

1 Message

Saturday, July 26th, 2025

Price increase

My bill jumped from $80 to $144. I understand there may have been some sort of promotion when I signed up but $144 is a bit high. If I can’t get this resolved I’ll have to switch services which sucks because I truly enjoy Xfinity 

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

3 months ago

@user_y0e2o6

Thanks for reaching out to us, as a customer myself I'm always looking for the best price for the services I love and need. I'll be happy to assist you in finding the best price for the services that fit your household needs!

 

 To get started go ahead and send me a direct message which is your full name incomplete service address

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

forum icon

New to the Community?

Start Here