U

Visitor

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10 Messages

Monday, February 24th, 2025 1:55 AM

Promotional Discount

My promotional discount is ending. I'm looking to extend the discount.

Thanks!

Official Employee

 • 

1.4K Messages

2 months ago

Hello user_7675da. Thank you for reaching out to us on our Xfinity Forums for help with a new promotion. I'm sorry to hear that you current promotion is ending. With prices increasing everywhere I understand the need to manage a budget. I would love to help out to see if there are any new offers or options to help keep the cost low. If we don't have a new deal, maybe we can find some wiggle room with your current services to help save as well. 

Please send us a direct message with your name and service address. From there we will have to verify the account to dig into the account.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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