Promotional package price expired,

dajajora Hello and thank you for reaching out to Xfinity via our community forums. I completely understand how important it is to maintain your current programming, and I’m happy to assist you in finding the best available promotions.

I’ll be happy to review your account and explore any current offers that can help keep your services at a great value. Please give me a moment to look into the options available for you. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it