Visitor
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1 Message
Promotional pricing
Hi, I’ve been a customer since I moved out to Colorado 2 years ago and was paying a promotional price of $35/month for internet only. That price just expired and my bill has gone up to $55/month. My building also offers Starry internet for only $30/month. I would prefer to stay with xfinity but I’m not willing to pay that much more for just wifi. Is there any way to keep my previous rate?
XfinityDena
Official Employee
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3.7K Messages
23 days ago
@user_ivmap1
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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