Visitor
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1 Message
Purchase a leased router
On my bill the router has turned into a lease for $15 a month. I would like to purchase the leased material and lock in my rate.
Service address is
[Edited: "Personal Information"] <---- For PII/Personal or Account related information
XfinityThomasA
Official Employee
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2.9K Messages
17 days ago
Hello, user_pi01qu! Thank you so much for choosing Xfinity and joining us here in the Community Forums! We truly appreciate you being part of our community. While the Xfinity Gateway isn’t available for purchase, I’d be more than happy to help explore any current promotional offers that could help you save on your monthly costs. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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