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Friday, January 17th, 2025 7:07 PM

Question about my bill

I'm being charged for Hulu and Disney + everything I try to sign in it wants me to subscribe. I don't have max and startz also being charge

Expert

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108.1K Messages

6 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.8K Messages

4 hours ago

 

user_uk03il Thank you so much for using our Forums to contact our Xfintiy Support Team. You came to the right place for help and our team is here to go over any questions you have on the bill. To go ahead and get started can you send us a DM with your full name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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