Visitor

 • 

1 Message

Monday, July 28th, 2025

refund on the close

Hi 

I am planning to close my xfinity internet account at location [Edited: "Personal Information"]

can you please let me know what is the refund I will get

also, can you please send the refund check to [Edited: "Personal Information"]

thank you

[Edited: "Personal Information"]

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Expert

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29.8K Messages

3 months ago

Moved from Email forum.

Official Employee

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2.2K Messages

3 months ago

Hey @user_iytgh5, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly assist in verifying that the account changes are made and provide an update on billing. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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