Visitor
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3 Messages
refunds
Hi everyone ive been trying to get over 8 months of charged monthly credits back that were never used. i heard the best way is to just file an FCC complaint and contact the public utility commission. is that correcT?
Visitor
•
3 Messages
Hi everyone ive been trying to get over 8 months of charged monthly credits back that were never used. i heard the best way is to just file an FCC complaint and contact the public utility commission. is that correcT?
XfinityJon
Official Employee
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652 Messages
2 months ago
Good afternoon user_q5nvl3. I would be more than happy to assist you. I do just want to make sure I understand a little better, what credit you are referring to. Is this credit for service issues, credit for an account that was disconnected with a refund balance, or something different? We will be happy to assist.
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