Restoring service after installment plan

Thank you for responding, yes it looks like it’s the original payment minus the $50 installment payment now. 

How long has it been since the payment was made, it can take up to two hours for services to be restored. Often times it is quicker, but can take up to a couple of hours. 

Ok, it’s been about an hour.

Did you get any confirmation email regarding the arrangement, or is it displaying on the Xfinity App, now?

No I haven’t received a confirmation email, and I just see the payment but nothing in regards to the installment plan 

@user_4syz2c Thanks for bringing your concerns to our attention. Service is restored once the payment post to your account. I am happy to take a look and resolve this for you. Can you please direct message me your first and last name along with your full service address so that I can assist?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.