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Saturday, February 22nd, 2025 1:59 AM

ROBBERY CHARGING FOR PHONE I SENT BACK

Sent back a phone and you guys are charging us for it there was nothing wrong with the PHONE SCAMMERS YOU SENT A CONFIRMATION EMAIL PHONE RECEIVED

Official Employee

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2.1K Messages

2 months ago

Thank you so much for taking the time to reach out to Xfinity Support @user_ibk4n6!  We are so glad to hear from you and happy to help in any way that we can to address your billing concerns.  To ensure you are provided with the best support possible, have you tried calling or texting our Xfinity Mobile Sales and Service team at 1-888-936-4968? In addition, you may use our Secure Online Chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7! Have you used this feature yet?

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