Scam call

@user_akyt6q Thanks for reaching out to our team for help! This is not a promotion I am familiar with. 

I have a link from our awesome Help and Support page https://www.xfinity.com/support/ where you can find tons of tips, troubleshooting articles and more for our products and services. This link goes into some best practices to protect yourself from fraud. 

https://www.xfinity.com/support/articles/protecting-from-fraud

The second link goes into tips on how to protect yourself from scams

https://www.xfinity.com/support/articles/protect-yourself-phone-scams

Our team is here to help and can review your account to see what promotions we have. 

Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

@XfinityKei wrote: "... This is not a promotion I am familiar with ..."

You should get out more.

@user_akyt6q: It's a scam. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for it.