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Monday, October 14th, 2024 3:13 PM

Schedule payment

I need to schedule my past due balance of 45 dollars for October 31

Official Employee

 • 

1.5K Messages

1 month ago

Hello @user_z8ulrl, thank you for taking the time to reach out on social media. Payments can be scheduled for a future date online at https://www.xfinity.com/bill-pay, through the My Account App or over the phone through our automated system. A computer-generated e-mail regarding the payment will be sent to the e-mail address on file within 24 hours, and it will appear on your next bill.

 

Do you have any questions about the process? 

 

If so, to access your account, will you please send us a direct message with your full name and complete service address.

 

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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