Visitor

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1 Message

Friday, July 31st, 2026 7:53 PM

Seasonal hold

I put my TV service on. a seasonal hold and I’m still getting billed forit

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Official Employee

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2.1K Messages

1 day ago

Hey there, @user_a8lour! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand wanting to ensure that the services are as expected with the Seasonal Hold plan. There would typically still be a small monthly charge for the hold plan, you can find the rates here. Are you still seeing the same monthly amount or is it the lesser amount? 

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