Visitor

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1 Message

Saturday, June 7th, 2025

Senior discount

Hi, I would like to know how to apply for senior discount, since my bill is very high to pay, and I want to apply for any discount. Could you please provide me the direction? I would be really appreciate you. 

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Selected Oldest First

Official Employee

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2.7K Messages

4 months ago

 

user_igftzb 

Thank you so much for reaching out for help with senior discount options. We do not currently have a standardized discount that all seniors would qualify for. There are some programs for our customers in Maine
Massachusetts 
New Hampshire
New Jersey
Philadelphia, Pennsylvania
Seattle, Washington
St. Paul, Minnesota
that offer discounts or reduced rates for TV services. We do offer our internet essentials program for low-income customers if on qualifying programs.  

Have you updated your promotion recently? If not, you may have lost some discounts you were receiving there. You can check out your full PDF bill online in your Xfinity app or at Xfinity.com to check out those details we would include discount details in green on page 3 of each PDF bill. 

If you would like help reviewing new promotion options, let me know.

 

Visitor

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1 Message

I am on mass health (public health in mass ) and I am 65 ...am I eligible for any programs

Official Employee

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2.5K Messages

 

user_89iylv Hello and Good Morning! You might want to check the link provided above to see if our Internet essentails is a good option for you. I am happy to work with you and look through the account to see if there is any additional opportunities to save you money. To get started can you shoot us over a DM with your complete name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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