Sequium Asset Solutions, LLC

I talked to Lin G. awhile back about the matter with Sequium Asset Solutions, LLC sending me emails saying that I owe $416.58 for an unpaid balance to Comcast.  She clearly seen that it was not the case and the whole problem was brought on by you guys and not me.  

I thought I would have heard something by now, but I just received another email from Sequium Asset Solutions, LLC yesterday, so apparently nothing has been resolved yet.

I checked my credit report and so far they haven't dinged it yet, but I'm starting to loose faith in XFinity to get this resolved for good as this whole thing has been going on since October of last year.

I have spent hours on hold with customer service chat and phone people who have repeatedly told me just to ignore it, that I don't have anything to worry about.

Lin G. is the first person to elevate this with a Case # ECM0020666713  and even sounded like she knew waht she was doing.

Please contact me as soon as possible because I have no way of knowing whether anyone is taking care of this.