Visitor

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1 Message

Saturday, July 19th, 2025

Services Suspended

I made a payment arrangement on July 17. Why are my services suspended?

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Official Employee

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4.4K Messages

3 months ago

Hi Griff_lark! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and I know the importance of having your services up and running. My team would be more than happy to double-check on this payment arrangement/service concern. Please send us a Direct Message so that we can assist you. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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