Significant Increase in Xfinity Bill '26 for Internet, Cable, Landline Pkg.

I just received a quote for '26 that increases my Xfinity pkg. for internet, cable and landline by $166/month including fees. I'm getting ready to drop cable and go back to Direct TV as I still have my satellite dish. Are there any promotions to assist?

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EG

Expert

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116K Messages

2 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityRichard

Official Employee

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2.9K Messages

2 months ago

Hi there, @user_xdmu2e ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to go over the promotions that we have available, we really would have to see you leave. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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XfinityEricB

Official Employee

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3K Messages

user_1596fe Thanks for reaching out to us today here on Forums about your recent bill increase. I would be happy to review the account billing to see why there was an increase. I would reach out to when seeing any increases, and happy to assist!

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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6 days ago

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Billing

user_xdmu2e

Significant Increase in Xfinity Bill '26 for Internet, Cable, Landline Pkg.

EG

XfinityRichard

XfinityEricB

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