Stop calling me again!

Dear Xfinity Customer Support,

I am writing to file a formal complaint regarding my Xfinity account. I had a phone call with an Xfinity agent on August 4 to cancel my service from August 6. The agent has already confirmed that for me. However, since then, I have experienced several issues:

1. My bill continues to increase despite the confirmed cancellation.

2. I keep receiving repeated phone calls from Xfinity, which has become very disruptive.

3. My attempts to resolve this matter have not resulted in any progress.

This situation has been extremely frustrating and exhausting. I only want this matter to be resolved once and for all. Therefore, I request that Xfinity:

• Immediately and fully terminate my service, as previously confirmed.

• Stop billing me further and remove any improper charges.

• Cease unnecessary phone calls to me.

Please provide me with a written confirmation once these actions are completed. If this issue is not resolved promptly, I will have no choice but to escalate the matter by filing a formal complaint with the appropriate consumer protection agencies.

I expect your prompt attention and resolution.