Student Account Help

@XfinityJeniece​ I current am enrolled in a student plan that ends September 2026 (about to end 1year on student plan) am I still able to renew another year under student plan? I only see plan for student deal for new customers only is there a way as existing customer to rollover student deal/price for another year or convert to 5 year plan for same student price I am paying for currently?

I am showing that once the promotional period ends, standard pricing will resume. However, you can try to make changes to your promotion on the website to see if it will allow it. Typically, the student offers are only available to new customers.

Who do I contact or how do I check to see if way to make change to allow promotion to continue or do a different student discount? 

Is there any way to transition from my current 1-year to a 5-year to keep the current rate?