Visitor
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1 Message
Suppose account
I have not authorized no account with y'all or have any equipment so why do I have a bill of $149 for
Visitor
•
1 Message
I have not authorized no account with y'all or have any equipment so why do I have a bill of $149 for
EG
Expert
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121.3K Messages
2 days ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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3.2K Messages
2 days ago
Thank you for reaching out to our team about that account. That is very odd, and I will be happy to take a look further into that from here. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for that account. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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