Visitor
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2 Messages
Surprise TV NOW charge added. Need it removed asap
I have a surprise $20 TV NOW charge that has been added to my bill due at the start of next month. I never sign up for this and I want it removed immediately.
Visitor
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2 Messages
I have a surprise $20 TV NOW charge that has been added to my bill due at the start of next month. I never sign up for this and I want it removed immediately.
XfinityAmira
Official Employee
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4.4K Messages
3 months ago
Hi user_2zp115! Thanks for visiting our Xfinity Forum. We appreciate you taking the time to let us know about this billing discrepancy, and my team is here to help. We would be more than happy to further look into this on our end and help you get it all sorted out.
I do see you have already sent us a Direct Message. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you via the direct message you already sent.
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