Visitor

 • 

1 Message

Monday, July 28th, 2025

Suspended account being billed

Hello,


My account was billed during month of July for non payment.

 
During month of July I did not receive internet services, yet I was still billed for that month? 

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

3 months ago

We appreciate you reaching out about your billing concerns, @user_hc0fot. You have the right team for assistance. Please send us a Direct Message with you full name and complete address. We look forward to your message. 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

 

forum icon

New to the Community?

Start Here